Returns & Exchanges

At The Formularx, we stand by the quality of our skincare and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Quality Inspection

  Ensure the product is unused and in its original packaging; our team will review your request based on product condition.

• 3.
  Package and Ship

  Securely pack the items using the provided prepaid shipping label and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  Once your return is received and inspected, we will issue a full refund to your original payment method within 5-7 business days.